Privacy Policy
1. Information We Collect
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information processed by Stripe
- Order details
- Optional donation information
A. Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information processed by Stripe
- Order details
- Optional donation information
B. Information Collected Automatically
- IP address
- Browser and device details
- Pages visited and time spent
- Cookie data
- Analytics data
C. Information from Third Parties
- Payment processors
- Email marketing platforms
- Shipping carriers
2. How We Use Your Information
We use your information to:
- process and fulfill orders
- contact you about your order
- send confirmations and updates
- support optional donations
- improve website performance
- respond to customer inquiries
- send optional marketing messages if you opt in
- comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We may share information with:
- Stripe and other payment processors
- USPS, UPS, FedEx, or other carriers
- Customer service and email providers
- Dyranomics for donation acknowledgements
We do not share information with third parties for their advertising purposes.
4. Cookies
Cookies help us remember your cart, understand site usage, and improve performance. You may disable cookies through your browser, but some features may not function correctly.
5. Data Retention
We retain order information as required by tax and business laws. Marketing information is kept until you unsubscribe.
6. Data Security
We use industry standard security measures to protect your information, including encryption and secure third party systems. No method of transmission is fully secure, but we work to safeguard your data.
7. Children's Privacy
CŌ Collars does not knowingly collect information from individuals under 18. If we learn that such information was collected, we will delete it promptly.
8. Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your information
- Opt out of marketing emails
9. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page.
10. Contact
For privacy related questions, email info@cocollars.com.